VHR is a multi-award-winning technical recruitment company, headquartered in London, supplying contact and permanent technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Engineering & Manufacturing, and Civils & Infrastructure sectors. VHR currently employs 75 members of staff across our international office network in the UK, Europe, Middle East and North America, and generates a turnover of £50M annually.
ROLE DESCRIPTION:
- Management of eleven (11) UK and international ledgers totalling £5M in receivables
- Proactive collections against large volumes of open invoices in multiple currencies including GBP, USD, Euros, CZK, QAR, SRA, CAD, USD and AED
- Decision maker for credit terms provided to new and existing customers
- Proactive management and collection of customer receivables
- Close management of customer balances to minimise bad and doubtful debts
- Management of legal processes for debt collection where required
- Management of relationship with the Company’s credit insurers
- Support cash flow management across the group of VHR Companies
- Manage the relationship with the Company’s Invoice Discounting / Factoring provider
KEY ACCOUNTABILITIES:
- Managing and maintaining eleven (11) ledgers totalling circa 90 UK and international client accounts
- Establish customer credit ratings using Coface, Experian tools and Credit Insurance models
- Liaise with customers to ensure receipt of all invoices
- Management of customer balances to minimise bad and doubtful debts
- Agree payment dates with customers for open invoices
- Match customer payments against open invoices on the Company’s Sage Intacct accounting software
- Submit weekly or monthly statements of account to all debtors
- Populate Company’s Bullhorn contact database with customer Accounts Payable staff details
- Recording of customer communication on the Company’s Bullhorn contact database
- Liaise with the relevant Company Account Managers and Directors in the event of persistent customer late payment
- Manage legal process to recover debts where necessary with support from Company Directors
- Liaise with the Company’s Invoice Discounting service provider where required
- Management Information reporting and maintenance of Excel models
- Produce and analyse reports, making recommendations or highlighting areas for improvement. Problem solving for a wide range of issues.
ROLE REQUIREMENTS:
- Minimum of 3 years’ experience in a credit control commercial environment
- Must have experience working in a multi-currency international organisation, ideally in a services based sector
- Excellent written and verbal communication skills in English
- Strong MS Office skills, particularly working with Excel
- Ability to manage multiple receivables ledgers with multiple bank accounts
- Ability to maintain strong relationships with external customers and internal colleagues
- Ability to reconcile complex customer accounts and have excellent attention to detail
- Confidence to discuss and negotiate overdue payments directly with customers
- Recruitment industry experience highly desirable
- Sage Intacct experience highly desirable
COMPENSATION AND BENEFITS:
- An attractive salary package of £40,000+
- 23 days paid holiday + bank holidays
- Remote working one day per week, office based four days per week
- Private health care and pension
- Part funding of professional qualifications
- Company social events
- Opportunities for overseas travel
- Annual milestone awards
