Quality Assurance Engineer
Monday to Friday | 8:00 a.m. – 5:00 p.m.
An opportunity is available for a Quality Assurance Engineer within an aircraft maintenance department. Reporting to the Quality Assurance Manager, this position supports the maintenance quality assurance program through auditing, regulatory compliance oversight, investigation of findings, corrective action management, document control, and continuous improvement to help ensure compliance with applicable aviation regulations, organizational policies, client standards, and industry best practices.
Key Responsibilities
Conduct assigned internal maintenance department audits and inspections, ensuring completion in accordance with the annual audit program and established timelines.
Perform external vendor and maintenance organization audits to verify compliance with organizational standards, regulatory requirements, and contractual obligations.
Conduct hangar-floor compliance monitoring and surveillance to ensure maintenance personnel are qualified, authorized, and appropriately supervised when performing assigned tasks.
Review and assess permanent aircraft weight and balance changes for accuracy and regulatory compliance.
Prepare and submit Service Difficulty Reports (SDRs) to the applicable aviation authority as required.
Prepare and submit Major Repair and Major Modification Reports in accordance with applicable regulations.
Investigate audit findings and identified discrepancies to determine root causes and document outcomes within the Safety Management System (SMS).
Develop corrective action plans to address audit findings, non-conformances, and identified risks.
Verify and validate corrective actions to confirm their effectiveness and long-term sustainability.
Develop, revise, and document processes, procedures, and work instructions.
Manage revisions to approved manuals and controlled documents, ensuring distribution and publication in accordance with document-control procedures.
Prepare and publish memos and other quality assurance communications in accordance with document-control requirements.
Identify, report, and escalate safety concerns, hazards, and regulatory compliance issues through appropriate reporting channels.
Support continuous improvement initiatives to enhance safety, regulatory compliance, operational effectiveness, and maintenance reliability.
Perform other related duties and responsibilities as assigned.
Qualifications and Competencies
A valid Aircraft Maintenance Engineer (AME) licence is considered an asset.
Formal internal auditor training is considered an asset.
Previous internal auditing experience is considered an asset.
Root cause analysis training is considered an asset.
Experience with aviation quality assurance and regulatory compliance programs is considered an asset.
Working knowledge of Transport Canada regulations and Safety Management Systems (SMS) is considered an asset.
Minimum five (5) years of experience in aircraft maintenance.
Proficiency with computer applications and technology, including intermediate-level Microsoft Word, Excel, and PowerPoint skills.
Ability to prepare reports, analyze data, maintain records, and develop professional correspondence using Microsoft Office applications.
Adaptability and the ability to respond effectively to changing priorities and operational requirements.
Ability to manage multiple tasks and projects simultaneously while maintaining accuracy and meeting deadlines.
Strong verbal and written communication skills, with the ability to communicate effectively across all levels of an organization.
Excellent organizational and time-management skills, attention to detail, and the ability to prioritize competing demands.
