Reporting to the Supply Chain Manager, the AOG Desk Logistics Team Leader is responsible for the day-to-day management and coordination of the AOG Desk, ensuring operational disruptions are resolved efficiently.
Team Leadership & Operations
- Lead and manage the AOG Desk team, ensuring an effective and well-organised operation.
- Act as the primary point of contact for suppliers, subcontractors, partners, and vendors.
- Supervise daily operational activities, including order reviews, operational meetings, and escalation management.
- Support team members with decision-making to identify the fastest and most cost-effective sourcing solutions.
- Drive continuous improvement initiatives to enhance logistics processes and operational efficiency.
Logistics & Supply Chain Management
- Coordinate communication between Production, MROs, freight forwarders, MCC, and other logistics stakeholders.
- Develop and monitor operational KPIs and performance metrics in collaboration with Supply Chain Analysts.
- Centralise and distribute logistics data required by internal and external stakeholders.
- Produce monthly activity reports with a focus on MEL, CDL, and HIL support activities.
- Optimise logistics flows, freight costs, and overall desk performance.
Stakeholder & Vendor Management
- Manage disputes and claims with logistics providers and parts suppliers.
- Organise and lead cross-functional meetings with other logistics and supply chain teams.